Manhandling a Jacket, Allen Solly way
Till this time “mishandling” and “yours truly” never featured in the same sentence. Last week an attempt has been made to tarnish the reputation built over years by representatives of Madura Fashion & Lifestyle, the company that owns the brand Allen Solly. I have been accused of mishandling a jacket, for Christ’s sake! By this post I shall make others aware and caution others to be careful as this could happen to anyone. I could approach them as I purchased from a physical store in a high end mall, I shudder to imagine how desperate who purchases online would be. We used to buy Allen Solly products as it is an Indian brand and in the same time lending support to the Make in India initiative in our own way. A premium brand is distinguishable by its willingness to accept its deficiencies and addressing those to ensure total value to their customer. Little did we know that Allen Solly in its dealing with us will demonstrate none of these characteristics while pretended to ...